New devices, reinstalling and restoring purchases
After switching iPhone or iPad, sign in to the App Store with the Apple ID used for the original purchase. Then open App Store → Account → Purchased, find Shadowrocket and download it again. On some system versions, purchase history is under Apps or My Apps; use the label shown on your account page. Do not judge whether you have already purchased the app only by the price button shown in a new search.
An iPhone and iPad using the same Apple ID share one $2.99 purchase, and redownloading from Purchased does not require another payment. Mac, Windows, Android and Linux versions are free. If the app is missing from Purchased, first confirm that Media & Purchases is signed in with the original account, then check purchase history and the current store region. If the account differs or the purchase cannot be confirmed, check the details before paying again.
Restoring a purchase does not restore connection data
Redownloading restores your right to use the app; do not assume it also restores every subscription, server password or Config file. Before switching devices, keep any necessary information somewhere secure on your own device. After installing on the new device, import your own subscription or server details again, then check Global Routing and Config. A subscription link contains access credentials; do not include it in a public screenshot or public support request.
To switch Mac, Windows, Android or Linux devices, return to this page and download the free installer for the new device. On Mac, check the chip again; do not assume the new computer uses Intel just because the old one did. After installation, check that the app opens, transfer your connection details, and then test the connection. Working through these stages makes issues easier to identify.
Use the corresponding channel for updates
Check the App Store for iPhone / iPad updates. Automatic installation depends on your system's App update settings. For Mac, Windows, Android and Linux, download the corresponding installer from this page again. Keep your own configuration data before updating, disconnect and quit the running app, then follow the normal installation steps for that platform. If a problem occurs after updating, see the official troubleshooting manual. Check configuration and permissions first; do not immediately delete all your data.